Web site was down today. . .

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Web site was down today. . .

Post by Barry on Thu Mar 30, 2017 2:28 pm

. . .for about 17 minutes.
Our main web site went down (again) at about 1:45 pm local time. Simultaneously, I was unable to access the Forum for a portion of that time.
Because the forum uses the same domain name it can also be affected. YMMV.

Our web host has not had a stellar reliability record this past year. The site has been down at least 4 times since last November with outages lasting from 2 to 48 mins. This is terrible performance for a professional hosting site and a big disappointment for me, since I choose them.

I hate to say it but 1and1.ca, the Canadian branch of 1and1.com (a German company), does not have a proper handle on their server management. By contrast, I have had my personal and professional web hosting on the American branch for many years with zero problems.

Calling their tech support is like arguing with a drunk, the drunk always wins! Lots of apologies, but nothing is ever resolved. Very frustrating.

If you have been inconvenienced....my apologies!

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Barry
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Re: Web site was down today. . .

Post by corsair on Thu Mar 30, 2017 4:21 pm

I hadn't noticed, Barry, and I'm sure no-one else was inconvenienced by the outages, so any apologies are unnecessary!!
I was even thinking not too long ago that the new outfit were doing OK....

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Re: Web site was down today. . .

Post by Barry on Thu Mar 30, 2017 7:57 pm

Thanks for that Johnny. I tend to get a little pissed at this kind of thing.
Sure, we're on a shared server but that should only result in a bit of a delay loading from time to time, not site inaccessibility. Just crappy management on their part. Evil or Very Mad

_________________
"A little song. A little dance. A little seltzer down your pants." -Chuckles the Clown


GUITARS : http://legend.barryeames.com/guitars.html
MUSIC/PIX/VIDEOS: http://getback.barryeames.com (including Spectrum ST)
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Barry
Hero, Legend, and all round good guy

Number of posts : 6411
Age : 72
Location : Port Weller, St. Catharines, Canada
Registration date : 2009-05-01

http://www.barryeames.com

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